Issue:
The Details button is greyed out when creating a Customer Filter in Omni Price and using a Range.
Cause:
The Details button is not available for Ranges that use text fields, such as Customer Name or User-Defined fields. It is only available for fields that have lookups.
Resolution:
In order to use the Details button to select specific records to include or exclude you would need to use a field for the Range that is a lookup, such as Customer ID, Salesperson ID, etc.
In order to use the Details button to select specific records to include or exclude you would need to use a field for the Range that is a lookup, such as Customer ID, Salesperson ID, etc.