Unlock a User after Three Failed Password Attempts

Issue:
A User is locked out of the system after three failed password attempts and need to be unlocked from the system.

Cause:
The User Lockout tool is enabled and the User did not enter the correct password in three attempts.

Resolution:

1. Log into Microsoft Dynamics GP as sa or a Power User.
2. Go to Microsoft Dynamics GP | Tools | Setup | Unlock User.
3. In the Unlock Users window, select the User ID, and then click Unlock.
4. Have the User log into Microsoft Dynamics GP.