Issue:
After you created a new company database, none of your Crystal reports consistently pull data from the new company.
Cause:
Cause 1: The Save Data with Report option is selected on the Crystal report. (See Resolution 1.)
Cause 2: The correct DSN Name for all Crystal reports or for a specific Crystal report is not selected. (See Resolution 1.)
Cause 3: The database has not been updated on the Crystal report. (See Resolution 2.)
Cause 4: The individual tables are not pointing to the new database on the Crystal report. (See Resolution 2.)
Resolution:
Resolution 1:
Click the Knowledge Base article link below for steps on how to resolve this:
Crystal Reports are Printing Blank or with Data from Another Company
Resolution 2:
Click the Knowledge Base article link below for steps on how to resolve this:
How to create a new ODBC Data Source and then Set Database Location in Crystal Reports