Get Emulate Users failed: A database upgrade is in process.

This article replaces TK00120.

Error:

When attempting to logon to the Time & Expense portal, you receive the following error.

Get Emulate Users failed: A database upgrade is in 
process. Please try again later.

Cause:

The user has access to a database which is set to restrict or single-user mode.

Resolution:

  1. Go to Project Cost | Setup | System User Setup.
  2. Unmark the Company with restricted access mode.
  3. Click Save and close the window.