Hi all, my name is Elise Rooney, and I’m pleased to introduce myself as the most recent addition to the Rockton Software team! After spending a couple years working in the sports industry, I am thrilled to be joining the immensely talented, intelligent, and fun-loving...
If you found yourself in a pickle and you need to create a support case, take a look at the following information that we've put together to make life a little easier when you're creating a new support case. The more that we know, the more we can help. Of course,...
We had our annual July retreat in Westminster, CO from July 27th - July 29th. It is great to get together with the entire Rockton Software team to connect with those who live remote or work out of a different office. Throughout the workdays, we met with small teams,...
Did you say I can email and print specific Sales Invoice reports to different Customers using Dynamics Report Manager (DRM)? Yes, you can! In this example, we are using two Sales Invoice Reports and there are three customers with different needs. Customer AARONFIT0001...
Last month, I was brought forth to the City by the Bay to attend a conference conceived in a mutual interest in furthering technology--dedicated to the proposition that all Window’s devices should be able to run on a universal Operating System. To be fair, that wasn’t...
Auditor was designed to track changes in Microsoft Dynamics GP, such as when someone adds, deletes, or just changes a record. And, that is why most customer prospects are looking for: fraud protection. But, Auditor can do more than that. Procedural Clarification:...
No matter which support organization you contact with a software problem, you may occasionally stump the technician on the other end of the line. In these situations, you may be asked to provide a “script log” to help troubleshoot the problem. A Little Background:...
In this example, I am auditing a Vendor Check Name change in the PM Vendor Master File. I need to send the file to an Auditor Specialist using Excel. The canned SmartList Auditor Audits Object doesn't contain reference fields, such as the Vendor Name or the Vendor...
How great was Convergence this year? We had so much fun in Atlanta. There was a lot of new things that we did there: two booths, a Help Desk, filming customer and partner testimonials, and being a GOLD sponsor with our small business accounting inside Microsoft...
You have all of your Audit Groups setup and created some audits, but you're noticing that the Message Center isn't showing any audits and no Notifications are being sent to your specified System Administrators. What's missing? Let's take a look at your Auditor System...