Another Rockton Software company retreat is in the books! Recently, our Rockton Software team descended on sunny Orlando, Florida for a week of strategizing, celebrating 2015 achievements and of course, spontaneous hijinks. With most of our day-to-day communication...
Blog
Rockton Elves Make Your 'Auditor Wish List' Come True!
As the holidays draw near, many of us are reflecting on what we are grateful for and busy making our list for Santa. Well, I can tell you the Rockton Santa has heard your wishes and our elves have been busy working away on new features for Auditor. We are looking...
How to handle Locked Users Table Issues in Dynamics GP Toolbox
Background Dynamics GP Toolbox has a feature called User Lockout that prevents users from logging into the system after they have entered an incorrect password three times in a row. Once this happens, an Administrator must then unlock that user to allow them to log...
I Survived My First GPUG & CRMUG Summit
Hi all, my name is Elise Rooney, and I’m pleased to introduce myself as the most recent addition to the Rockton Software team! After spending a couple years working in the sports industry, I am thrilled to be joining the immensely talented, intelligent, and fun-loving...
Create an Efficient & Effective Support Case
If you found yourself in a pickle and you need to create a support case, take a look at the following information that we've put together to make life a little easier when you're creating a new support case. The more that we know, the more we can help. Of course,...
Rockton's Rocky Mountain Retreat, July 2015
We had our annual July retreat in Westminster, CO from July 27th - July 29th. It is great to get together with the entire Rockton Software team to connect with those who live remote or work out of a different office. Throughout the workdays, we met with small teams,...
Dynamics Report Manager: Email & Print Specific Sales Invoice Reports
Did you say I can email and print specific Sales Invoice reports to different Customers using Dynamics Report Manager (DRM)? Yes, you can! In this example, we are using two Sales Invoice Reports and there are three customers with different needs. Customer AARONFIT0001...
Microsoft Build 2015 Recap
Last month, I was brought forth to the City by the Bay to attend a conference conceived in a mutual interest in furthering technology--dedicated to the proposition that all Window’s devices should be able to run on a universal Operating System. To be fair, that wasn’t...
Auditor, more than Fraud Protection in Microsoft Dynamics GP
Auditor was designed to track changes in Microsoft Dynamics GP, such as when someone adds, deletes, or just changes a record. And, that is why most customer prospects are looking for: fraud protection. But, Auditor can do more than that. Procedural Clarification:...
Give a Support Team a Script Log in Microsoft Dynamics GP
No matter which support organization you contact with a software problem, you may occasionally stump the technician on the other end of the line. In these situations, you may be asked to provide a “script log” to help troubleshoot the problem. A Little Background:...