No matter which support organization you contact with a software problem, you may occasionally stump the technician on the other end of the line. In these situations, you may be asked to provide a “script log” to help troubleshoot the problem. A Little Background:...
In this example, I am auditing a Vendor Check Name change in the PM Vendor Master File. I need to send the file to an Auditor Specialist using Excel. The canned SmartList Auditor Audits Object doesn't contain reference fields, such as the Vendor Name or the Vendor...
How great was Convergence this year? We had so much fun in Atlanta. There was a lot of new things that we did there: two booths, a Help Desk, filming customer and partner testimonials, and being a GOLD sponsor with our small business accounting inside Microsoft...
You have all of your Audit Groups setup and created some audits, but you're noticing that the Message Center isn't showing any audits and no Notifications are being sent to your specified System Administrators. What's missing? Let's take a look at your Auditor System...
The Rockton Software team headed to sunny Puerto Rico last week for our January Company Retreat. We were able to take advantage of working in person since we are spread out over the entire United States. There were small team meetings, as well as companywide meetings,...
The GP Optimizer Winter 2015 Edition will be released the first week of January 2015. We are very excited to announce the participating ISVs for this edition: Rockton Software, JOVACO, ICAN Software, Ariett, Solver, Business Computers Software, ACOM Solutions,...
GPUG Summit 2014 was amazing. We met a bunch of new attendees, presented at two partner showcases, and had fun taking Flat Mark around St. Louis. If you didn't get the chance to attend GPUG Summit this year, then you might not know what Flat Mark is. Flat Mark was our...
I recently attended the 2014 eXtreme CRM conference in Las Vegas where Microsoft Dynamics CRM Resellers, ISVs, and Users shared their knowledge and passion for Dynamics CRM. If I had to recap the conference in just two words, it would be Cloud and Mobility. Microsoft...