Subject: The Inactivity Timeout tool gracefully logs Users out of the system when they have been inactive for a set amount of time. Below are tips for using and troubleshooting the Inactivity Timeout. Information: Below are Inactivity Timeout tips...
Knowledge Base
Set up and Use Dynamics GP Toolbox PopUps
Subject: PopUps are used to display information to the Users through global notes, personal notes, and tips. Below are the steps on how to enable, setup, and utilize PopUps in Microsoft Dynamics GP. Information: These are the steps to follow:...
Auditor Implementation Tips
Subject: Provides helpful information on implementing, installing, and setting up Auditor. Information: Below is information regarding the install and implementation of Auditor. If you would like Rockton Software to perform the mplementation or you...
How to view which line items in Sales Order Processing have had their Omni Price Contract ID overridden
Subject: The information here describes how you can see if an Omni Price Contract ID for a line item on a Sales Transaction was overridden. Information: Here are the steps to follow: Option 1: Pricing Transaction Inquiry ...
How to Override an Omni Price Contract ID in Sales Order Processing
Subject: The information here describes how to override a Contract ID in Sales Order Processing. Information: Here are the steps to follow: Pricing Setup Option for Overriding Contracts: Go to Microsoft Dynamics GP | Tools | Setup | Omni Price |...
Error: Unhandled script exception: Illegal address for field 'local field' in script 'SetCustomerID'. Script terminated.
Error: The following error message appears when you try to enter or select a Customer ID in the Sales Transaction Entry window: Unhandled script exception: Illegal address for field 'local field' in script 'SetCustomerID'. Script terminated. ...
How to utilize Omni Price for your Buy 1 Get 1 (BOGO) Offerings
Subject: The steps here describe how to utilize Omni Price for your Buy 1 Get 1 (BOGO) Offering. You will create your regular contracts but also create a contract for the Get 1 items. Resolution: Here are the steps to follow: Enabling the allow...
The Omni Price SQL API is not installed in this company’s database or it is outdated and needs to be upgraded
Issue: When trying to mark the 'Use SQL API for pricing lookups' checkbox in the Omni Price Pricing Setup window, you receive the following message: The Omni Price is not installed in this company’s database or it is outdated and needs to be...
Exporting SmartList Designer Reports and Importing them into another Microsoft Dynamics GP Environment
Subject: The steps here describe how to create a SmartList Designer report, export it, import it, and then print it in Microsoft Dynamics GP 2016 and later. Resolution: In this example, I am creating a SmartList Designer Report for Omni Price...
Shortcut Keys for Omni Price Functions
Subject: The information here describes what the Shortcut Keys are for Omni Price functions when you are in the Sales Transaction Entry window, for example. Information: CTRL+T is used to recalculate the Transaction. CTRL+R is used to...