Error: Â The following error message appears when you try to open the Sales Transaction Entry window: Â Unhandled script exception:Â Illega address for field 'Print_BDL' in script 'FillActionsButton'. Script terminated....
Knowledge Base

Omni Price Error: A get/change operation on table ‘WDC_Pricing_SETP’ failed accessing SQL data.
Issue: Â After installing Omni Price in some but not all of your companies, when attempting to log into a company that does not have Omni Price installed in it, you receive the following error message: Â A get/change...
How to disable the Mentor window from automatically opening when Users log into GP.
Subject: Â The steps here will describe how to disable the Mentor window from automatically opening when Users log into Microsoft Dynamics GP. Â Resolution: Â Option 1: The manual process for each User is as follows: Â In the Mentor window, click...
Microsoft Dynamics GP is hanging when the SmartFill Make a Selection window opens
Issues: Issue 1: Microsoft Dynamics GP is hanging when the Make a Selection window opens. Issue 2: Microsoft Dynamics GP hard closes when User tries to click the X button in the Make a Selection window prior to the results appearing in the window....
Omni Price Pricing Transaction is not created for the Invoice when transferring an Order to an Invoice in Sales Order Processing
Issue: When transferring an Order in Sales Order Processing to an Invoice, the Invoice Pricing Transaction record is not created in Omni Price. (Go to Inquiry | Omni Price | Pricing Transactions.) You may also see the following message during the...
Task Builder, Security Manager, and Mentor to Create Security Tasks and Assign Security Roles
Subject: The steps here describe how you can use Task Builder to create Security Tasks and how you can use Security Manager and/or Mentor to assign or take away security for Users and Security Roles. Resolution: These are the steps to follow per...
How to redirect a User from one window to another window using the Redirect tool
Subject: The steps here describe how to set up and use the Redirect tool. Resolution: In this example, users who do not have access to the Employee Maintenance window will be redirected to the Employee Inquiry window when they try to drill back on...
How to set up and use an E-Sign Signature in Auditor
Subject: The steps here describe how to set up E-Sign Signature in Auditor and how it works. Resolution: In this specific example, a change to the Bank Account in the Checkbook Maintenance window will need to be approved before the change can be...
How to create a % Markup – Current Cost Contract for a range of pre-defined costs
Subject: The steps here describe how to create a % Markup – Current Cost Contract for a range of pre-defined costs. In this example, the percent markup is defined based on a few ranges that the Current Cost values fall within: Current...
Error: Rockton SmartFill error Unknown Identifier ‘Account Number’. occurred in script GetForeignAccountFieldValue.
Error: The following error message or a similar one appears when trying to enter part of an existing or new account number in the Account field of the Account Maintenance window: Rockton SmartFill error Unknown Identifier ‘Account...