Subject: The steps here describe how to create a % Markup – Current Cost Contract for a range of pre-defined costs. In this example, the percent markup is defined based on a few ranges that the Current Cost values fall within: Current...
Knowledge Base
Error: Rockton SmartFill error Unknown Identifier ‘Account Number’. occurred in script GetForeignAccountFieldValue.
Error: The following error message or a similar one appears when trying to enter part of an existing or new account number in the Account field of the Account Maintenance window: Rockton SmartFill error Unknown Identifier ‘Account...
Several buttons in the Group Maintenance window are grayed out
Issue: The following buttons are grayed out in the Group Maintenance window: Save Delete Actions Add Audit Delete Audit Cause: Auditor Security information is missing or damaged. Resolution: Log into Microsoft Dynamics GP as sa. Go to Microsoft...
Error: Unable to export report. System.Net.WebException: The operation has timed out.
Issue: When running a Scheduled Launch in Dynamics Report Manager (DRM) for an SSRS report that is being emailed as a PDF file, the report either sits in the Scheduled Report Monitor window with a status of Pending or the Report Viewer appears with...
Creating a non-GP SQL Table Audit for non-GP Users
Subject: The information here describes how to setup Auditor for non-GP SQL tables and non-GP users. Information: Here are the steps to follow: Go to Microsoft Dynamics GP | Tools | Setup | Auditor | Audit Groups. In the Group Maintenance window,...
Error: An error occurred with the pass-through SQL connection. Action: RSA_UpdateSQLTableColumnMSTR_1207 (1)
Error: When you install one of the following builds for Auditor, you receive the error message(s) below. Builds: Auditor GP2015 or GP 2015 R2 Build 4 Auditor GP 2013 R2 Build 1008 Auditor GP 2013 Build 7 Errors: An error occurred with the...
Error message: Security Manager is currently in use. Try again later.
Error: Security Manager is currently in use. Try again later. Cause: Normally, only one user at a time can be in the Security Manager window, so when one user opens it, the window becomes locked to other users until the window closes properly. You...
Unit Price, Extended Price, and Special Unit Price Appear as a Zero Value for an Item
Issue: For an Item with a Fixed Amount on a newly created Contract, the dollar value is appearing as zero / 0.00 or as a different number than the one defined for the following fields: Unit Price and Extended Price in the Sales Transaction Entry...
SSRS report is missing some details when printing it through DRM
Issue: When printing a SQL Server Reporting Services (SSRS) report through Dynamics Report Manager (DRM), some details of the SSRS report that are pulling data from another data source such as CRM are not printing. The SSRS report prints fine when...
Microsoft Dynamics GP is initializing Please Wait… Warning Message is Hanging when Logging into Microsoft Dynamics GP
Issue: When logging into Microsoft Dynamics GP (GP), the following message is appearing for more than a few minutes: Microsoft Dynamics GP is initializing Please Wait… Cause: With the Dynamics GP Toolbox Safe Login tool installed and enabled or...