Subject: The steps here describe how to continue using Extended Pricing when Omni Price is installed but it has not been setup completely. Resolution: There are three options with steps below. The first option is to not activate Omni Price. The...
Knowledge Base
Error: Load Report Failed…A document processed by the JRC engine cannot be opened in the C++ stack
Error: The following error message is being thrown when you attempt to print a report in DRM. CrystalDecisions.Shared.CrystalReportsException: Load report failed.---> System.Runtime.InteropServices.COMException (0x80041811): Unsupported...
How to Email and Print specific Sales Invoice Reports to different Customers using DRM
Subject:The steps here describe how to set up Dynamics Report Manager (DRM) to email and print specific Sales Invoice reports to different customers. Resolution: Here are the steps on how to set up the 3 Reports, 3 Batch Reports, and 1 Launch Point...
*Tell us: What do you Audit?
When you first install Auditor it can be pretty tough to decide what is really important to you in terms of Auditing. So we, Rockton Software, put our heads together and came up with a list of fields that stood out to us. *Note: The fields below...
How to display the difference between the Original Unit Price and Special Unit Price on the WCD Pricing Transaction Inquiry Report
Subject: The steps here will describe how to display the difference between the Original Unit Price and Special Unit Price on the Pricing Transaction Enquiry Report. Resolution: Here are the steps to follow: Go to Microsoft Dynamics GP | Tools |...
Pricing by Customer 'Ship To' Address
Subject: You want to know if it is possible to setup a Contract with pricing based on the Customer 'Ship To' Address. Information: Yes, this can be done in Omni Price by doing the following. 1. You can create a...
Inspector and VBA customized windows in Dynamics GP
Subject: You would like to know if Dynamics GP Toolbox's Inspector works with VBA customized windows/forms. Information: Unfortunately, no, Inspector does not work on VBA customized windows/forms. This is because VBA does not use the TOOLBOX.DIC,...
How to add an image or logo to an email created and sent from Dynamics Report Manager
Subject: The steps here describe how to add an image or logo to your email created and sent from Dynamics Report Manager (DRM). Resolution: Here are the steps to follow: Go to Reports | Dynamics Report Manager | Dynamics Report Manager Explorer....
Error: Cannot truncate table dbo.RM00101 because it is being referenced by a foreign key constraint
Error: The following error message is being thrown when attempting to use DTS to upload Customer information into Dynamics GP. Cause: There is a lock on the RM00101 table, which is not part of Auitor Recommendation: Disable Auditor. Proceed with...
Entity Relationship Diagram (ERD), Schema, or SDK for Rockton Software products
Subject: You are in need of an Entity Relationship Diagram, Schema, or SDK for Rockton Software Products. Information: SDK or Schema: We do not have SDKs or Schemas for our products.However, if you have specific questions, please reach out to...