Knowledge Base

How to Process RPM Rebates in Dynamics GP

Subject The steps here explain how to Process Rebates within Rockton Pricing Management (RPM) and Dynamics GP. Resolution Rebates are a great incentive program, but they come with manual processes. The Rebate Management (Process Rebates) function...

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How to use the Export & Import feature in RPM

Subject The steps listed explain how to use the export and import feature within Rockton Pricing Management (RPM). Resolution A powerful feature in RPM is the ability to export data from RPM, adjust the data as needed, then re-import that data...

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How to Recalculate RPM Prices in Dynamics GP

Subject Describes the recalculate feature in Rockton Pricing Management (RPM) and how to use it. Resolution There may be times where you want to recalculate your pricing for your sales transactions. Some examples for needing a recalculation are:...

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Using Import/Export to Update Price Sheet Details

Subject The steps here explain how to use the import and export feature in Rockton Pricing Management (RPM) to make changes to existing Price Sheet Details. Resolution   Overview Pricing can be set up in a variety of ways using Rockton Pricing...

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How to Create a Document Attribute in Dynamics GP

Subject The steps here explain how to create a Document Attribute in Dynamics GP that can then be used as part of a Price Calculation in Rockton Pricing Management (RPM) and Dynamics GP. Resolution Document Attributes in RPM are a powerful feature...

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Record in ERP did not Delete in RPM

Issue When you delete a record in Acumatica/Dynamics GP, the record still appears in Rockton Pricing Management (RPM) under the Acumatica/Dynamics GP Data records. Cause Deletes are not synched between Acumatica/Dynamics GP and RPM. Resolution...

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RPM is not Calculating the Correct Price

Issue Rockton Pricing Management (RPM) is not calculating prices or is calculating incorrect prices. Causes The ERP does not have the "Enable Rockton Pricing Management" check box marked. The Price Schedule is not active. Pricing Mode is incorrect....

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