Error: While trying to print a report in DRM, you get the following error message. The Report Initialization file C:\Program Files\Microsoft Dynamics\GP\DRMREPORTNAME.rsci does not exist. Please try again or contact support. If you are launching...
Knowledge Base
Troubleshooting Crystal Report data-connectivity issues with DRM
Issue: You are having issues connection Crystal Reports and DRM. More Information: Make certain the report can run directly in Crystal with the DSN you plan to use in DRM, including the same username and password. If you cannot get the report to...
Type mismatch error occurred while you were trying to assign a value
Error: When you print a Dynamics Report Manager report, you receive the following message. Type mismatch error occurred while you were trying to assign value to parameter 2, which is a Number datatype. Cause: This error message may be caused by a...
The Install/Upgrade Window Continues to Appear When Logging into GP after Installing the Latest Build of DRM
Issue: After installing the latest build of DRM, you receive the install/upgrade window when you log into Dynamics GP. Cause: This will happen if the latest build wasn't installed on all workstations that currently have DDRM installed. Example:...
Error: The maximum report processing jobs limit configured by your system administrator has been reached.
Issue: When running a Crystal Report from Dynamics Report Manager, you receive the following message: CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException: The maximum report...
SMTP instead of a MAPI Client to send email
Can SMTP be used instead of a MAPI Client to send email in Auditor or DRM? All of our products that utilize email require MAPI-enabled Clients with the exception of DRM. DRM can also send email through a SMTP Server as long as the IP Address of...
Steps to print DRM reports from workstations without GP
How can a user who has not installed Microsoft Dynamics Great Plains use DRM to launch reports from their workstation? A DRM Desktop Shortcut Launch Point can be created to accomplish this. Recommendation: 1. Create a "dummy" Great Plains (GP)...
Sending same report to printer and email
Does DRM allow me to send the same report to email and well as a printer to print a hard copy? Yes. You can divide your reports into two paths, printed versus e-mailed, by setting up two 'Mass Reports'. The first Mass Report queries those entries...
Scheduled Launch Reports are not Printing after Midnight
Issue: You have a report scheduled through a Scheduled Launch to print at 12:30 AM and it is not printing. Cause: The Change Date pop-up window in Microsoft Dynamics GP will stop Dynamics Report Manager (DRM) from printing reports after...
Seagate Crystal Report
Do we need Crystal Reports loaded (used to be made by Seagate, then Crystal Decisions, and now it's owned by Business Objects)? No, you do not need Crystal Reports loaded. DRM installs all the launching files necessary.