Knowledge Base

The Report Initialization file…rsci does not exist

Error: While trying to print a report in DRM, you get the following error message. The Report Initialization file C:\Program Files\Microsoft Dynamics\GP\DRMREPORTNAME.rsci does not exist. Please try again or contact support. If you are launching...

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SMTP instead of a MAPI Client to send email

Can SMTP be used instead of a MAPI Client to send email in Auditor or DRM? All of our products that utilize email require MAPI-enabled Clients with the exception of DRM.  DRM can also send email through a SMTP Server as long as the IP Address of...

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Sending same report to printer and email

Does DRM allow me to send the same report to email and well as a printer to print a hard copy? Yes. You can divide your reports into two paths, printed versus e-mailed, by setting up two 'Mass Reports'. The first Mass Report queries those entries...

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Seagate Crystal Report

Do we need Crystal Reports loaded (used to be made by Seagate, then Crystal Decisions, and now it's owned by Business Objects)? No, you do not need Crystal Reports loaded. DRM installs all the launching files necessary.

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