Knowledge Base

Memory Full error

Why am I getting a "Memory Full" error message when running a report in DRM? Try removing any graphics and/or logos on the report and repaste them back on the report to see if that eliminates the error message. If it does not, then check for...

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My SRS reports will not print

Why won't my SRS reports print from DRM? Here are some things to look at and do to resolve why a report won't launch: 1.  Ensure the Report Server is specified correctly in the SQL Reporting Server Virtual Directory field in the Dynamics Report...

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Open DRM windows and change parameters

In GP 9.0, how do I allow users to open DRM windows and change parameters? I have already given them rights to Date in the DRM windows and they already have rights to Sites in GP Inventory. Recommendations: Go to GP | Tools | Setup |Security Tasks....

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Launch Point window pops up after clicking print

When clicking on print for the first report in the Scheduled Report Monitor, the Launch Report window opens. How can I stop this from happening? This occurs if you have checked the box "Ask Each Time" on the Report Maintenance window Destination...

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Mass-modifying report destinations in DRM

How do I modify several report destinations in DRM following a recent migration? To mass-modify all the report destinations in DRM, we recommend using an experienced SQL person to update the DRM tables in the back-end with an UPDATE statement.  If...

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Launch Point setup example – Window Extra Menu

Launch Point setup example - Windows Extra Menu Launch Point Explanation: The Windows Extra Menu Launch Point provides a menu item under Extras >> Additional, where users can launch reports from. Windows Extra Menus can appear for any form...

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Launch Point setup example – Desktop Shortcut

Launch Point setup example - Desktop Shortcut Reports can be launched from the regular shortcut bar using the Shortcut Bar Launch Point option. Setup Steps: 1. Log into Great Plains as a user who is set up as a DRM Report Administrator 2. Under the...

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