Launch Point setup example - Shortcut Bar Explanation: Reports can be launched from the regular shortcut bar using the Shortcut Bar Launch Point option. Setup Steps: 1. Log into Great Plains as a user who is set up as a DRM Report Administrator 2....
Knowledge Base
Is there a way to include additional information in the file name which is not a parameter on the report?
Is there a way to include additional information in the file name which is not a parameter on the report? Yes. Make one more parameter in the report and make the last one. Give your parameter a name and unmark the option “Pass this parameter” on...
Is there a way to print an SOP report from Forms Printer in DRM?
Is there a way to print an SOP report from Forms Printer in DRM? Forms Printer uses a temporary table that fills with custom data when reports are run from the SOP Entry screen and other screens from where they are launched. Launching a specific...
Items are getting "stuck" in the queue
How do we get items processed that are 'stuck' in the queue? An option was added to the latest build of DRM that will free up the Email Queue if some process has failed and left items 'stuck' in the queue. So, you can upgrade to the latest build....
Invalid Report Definition: Complex Parameter
When I try to create parameters that allow multiple values, I get an "Invalid Report Definition: Complex Parameter" error message. How do I resolve this error message? In DRM build 11 we increased the number of Crystal multi-range parameter values....
Is Dynamics Report Manager replacing Crystal Integration?
Is Dynamics Report Manager replacing Crystal Integration? Yes, Dynamics Report Manager is the next generation of Crystal Integration. All current users of Crystal Integration on active maintenance plans can migrate to Dynamics Report Manager at no...
Is there a way to have the Report Viewer window automatically close after printing a report to the printer?
Is there a way to have the Report Viewer window automatically close after printing a report to the printer? Unfortunately, there is not a way to force the Report Viewer window to close after printing a report or PDF. This window must be manually...
If I own Crystal Integration do I have to pay again for Dynamics Report Manager?
If I own Crystal Integration do I have to pay again for Dynamics Report Manager? No, all users of Crystal Integration on a current maintenance agreement will upgrade to Dynamics Report Manager at no additional charge.
Integrated security (Trusted Connection)
Does DRM work with integrated security (Trusted Connection)? Because we capture the direct-SQL login credentials of the user logged into GP, GP does not support trusted connections so DRM does not either. Trusted Connections can work if the report...
Invalid parameter value error
'Error in File...Invalid parameter value: exceeds the Min or Max or conflicts with existing value or edit mask' All Lookups in DRM are in uppercase text. Check your report parameter to ensure it is also in uppercase text. For example, if your...