Knowledge Base

Floating Toolbar is not available

I’ve set up a Floating Toolbar Launch Point where the report is setup to always appear on the palette, but the floating toolbar is not available. If you are on the latest build of Dynamics Report Manager (DRM), go to...

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GetForeignStringFieldValue error message

I get a GetForeignStringFieldValue message when trying to print a report in DRM. What can I do to resolve this error message? The GetForeignStringFieldValue error normally indicates a setup issue with the launch point, which is trying to set a...

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Global Connection Settings

Where do I put in the path for reports in DRM? The “Global Connection Settings” is on the upper left of the DRM Global Report Defaults window.The “Global Connection Settings” applies to current and new reports, and is accessed at the time those...

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Exception Occurred error

Why am I getting An Exception Occurred error '\\servername\\folder\Dynamics 2010 Software\DRM2010b8 CMD.EXE was started with the above path as the current director. UNC paths are not supported. Defaulting to windows directory.' The DRM Installer...

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Error Root Element is Missing

Why am I getting 'Error System Xml.XmlException:  Root element is missing'? This error occurred in the older Rockton Software Report Engine Versions. If you are using the Rockton Software Report Engine older than Version 1.0.0.8, please download...

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Error: Invalid TLV Record

I'm receiving an error "Unhandled object exception: Invalid TLV record. EXCEPTION_CLASS_OBJECT_EXCEPTION." How do I resolve this? Invalid TLV is often an issue with database connectivity and/or tables that may not be accessible at runtime. However,...

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