Knowledge Base

How long will Crystal Integration be available?

How long will Crystal Integration be available? Crystal Integration was replaced by Dynamics Report Manger in May 2006. We have extensively notified and campaigned all existing customers and resellers to upgrade to Dynamics Report Manager. Crystal...

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How to completely uninstall Crystal Enterprise

How do I completely uninstall Crystal 8.x when converting from Crystal Integration to DRM? WARNING: Before uninstalling CE, make certain that any files you wish to retain have been backed up or moved to a new directory location. This is especially...

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GP Report Writer report type

How do I setup a GP Report Writer report to run in DRM? Please follow these steps: Go to Reports>> DRM Report Explorer window. Select Admin View. Click on New Report. In the following window, you can select the Report Type from the drop-down...

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How do I resolve a Reporting Service Error

After upgrading DRM, how do I resolve a Reporting Service Error, 'The path of the item '//Foldername/reportname is not valid.' The full path must be less than 260 characters long; other restrictions apply. If the report server is in native mode,...

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Floating Toolbar is not available

I’ve set up a Floating Toolbar Launch Point where the report is setup to always appear on the palette, but the floating toolbar is not available. If you are on the latest build of Dynamics Report Manager (DRM), go to...

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Floating Toolbar Palette Icon is missing from GP Toolbar

Some of my users cannot see the Floating Toolbar Palette Icon in GP 10, while others can. How do I get the icon to show up on the Toolbar? In GP 10, you can add the icon to the Toolbar by following these steps: Right-mouse click on the toolbar and...

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