Knowledge Base

DSN %1 is missing message

We are getting a DSN %1 is missing message in DRM when printing a report. This error message typically indicates the report is not connecting to the database correctly. Recommendation: 1. The ODBC DSN setup and test it to make sure it tests...

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DRM Report Initialization error in VISTA

Why am I getting this error message when running a DRM report, "Report Initialization file C:\Program Files/Microsoft Dynamics/GP/DRMreportname.rsci does not exist. Please try again or contact support."? I'm using VISTA. If you are using VISTA,...

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DRM reports disappear from the Extras menu

We have some user stating sometimes their DRM reports disappear from the Extras menu. Why is this happening? It is possible that people are logging into Great Plains and opening windows before DRM has had a chance to fully initialize. Great Plains...

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DRM Shortcuts on the GP Shortcut Bar

Each time I launch Dynamics GP, the DRM shortcuts are removed from the User Class and put in a different place. Is there a way to position these shortcuts in a particular location on the Shortcut Bar, so that they fall in a logical order? We have...

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DRM automatically add new users to a report(s)

When we grant access using security classes/roles, why doesn't DRM automatically add new users to a report(s)? DRM’s Access Tab allows the administrator to set security for a report to specified users and companies. Users appear up to twice in the...

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Does DRM utilize the CPU and slow performance down?

Does DRM slow performance down? In older builds of DRM, it could utilize a lot of CPU if you run a large batch of reports because it launches several threads of processes. However, for a single report it would not slow it down. In the latest builds...

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