Do we need to purchase Crystal or PDF licenses to run Crystal reports in DRM and print them in PDF format? No purchase of Crystal licenses are necessary. The Crystal report engine in DRM can export a Crystal report to PDF. However, in order to open...
Knowledge Base
Create a new Report or Launch Point folder
How do I create a new folder in the DRM Report Menu Tree? You can specify a “group” for each of your Reports and Launch Points, these two items can be expanded to show their groups as folders. This can be helpful in organizing a large number of...
After Creating a New Company Database, the Crystal Reports will not Pull Data from the New Company
Issue: After you created a new company database, none of your Crystal reports consistently pull data from the new company. Cause: Cause 1: The Save Data with Report option is selected on the Crystal report. (See...
Crystal report printing preferences
Why does my Crystal report not use my printer preferences (eg., stapling, double-sided, etc.)? Newer builds of DRM use the .NET Crystal Report Viewer, which is owned by the company that owns Crystal reports. This Viewer is bundled within the Report...
Crystal report won't print, but it shows in the Task Manager?
I'm trying to print a Crystal report and the report does not print, but it is showing in the Task Manager. How can I resolve this? This issue is typically caused by having multiple versions of the MSVBVM60.dll file existing on the workstation...
Converting Crystal Reports to SQL Server Reporting Services (SSRS) Reports
Subject: The information here describes possible options for services that can get your Crystal Reports converted to SQL Server Reporting Service (SSRS) reports. Information: We do not convert Crystal Reports to SQL Server Reporting...
CR11 Stopped Working error
How do I resolve a CR11 Stopped Working error? This error can indicate the DRM Crystal report launcher is out of date. The updated version of the launcher file will need to be installed. Use the following steps to update your DRM Crystal Launcher:...
After a report displays to screen I want to change a parameter. How can I avoid re-typing all of the parameters each time?
After a report displays to screen I want to change a parameter. How can I avoid re-typing all of the parameters each time? Let's say your users run a report in DRM that has 4 parameters in it and they collect those four from screen scraping or...
Automatically saving scheduled reports to a chosen directory
Can scheduled reports be automatically saved to a chosen directory after they launch on the scheduled date/time? Yes. On the Destination tab of the Report Maintenance window, choose PDF for the Destination. Then specify the directory in the...
Can a single report in DRM be directed to multiple printers, but specific trays on each those printers?
Can a single report in DRM be directed to multiple printers, but specific trays on each those printers? Yes. In order to accomplish this you would create two DRM report IDs. You would start by creating the first one and point it to the first...