Knowledge Base

Create a new Report or Launch Point folder

How do I create a new folder in the DRM Report Menu Tree? You can specify a “group” for each of your Reports and Launch Points, these two items can be expanded to show their groups as folders. This can be helpful in organizing a large number of...

read more

Crystal report printing preferences

Why does my Crystal report not use my printer preferences (eg., stapling, double-sided, etc.)? Newer builds of DRM use the .NET Crystal Report Viewer, which is owned by the company that owns Crystal reports. This Viewer is bundled within the Report...

read more

CR11 Stopped Working error

How do I resolve a CR11 Stopped Working error? This error can indicate the DRM Crystal report launcher is out of date. The updated version of the launcher file will need to be installed. Use the following steps to update your DRM Crystal Launcher:...

read more