Issue: After installing the latest build of Dynamics GP Toolbox, you receive the install/upgrade window when you log into Dynamics GP. Cause: This will happen if the latest build wasn't installed on all workstations that currently have Dynamics GP...
Knowledge Base
What can I do if I am using Omni Tool without Registration?
What can I do if I am using Omni Tool without Registration? You can do anything you like within the Lesson Company.
Registration key error message
When entering our Omni Tools registration keys I’m getting a “Registration key expired 0/0/0000.” Message followed by “Caution! The old Omni price installation window is about to open. Do not use this window unless...
Restoring Palettes
How can I restore a Palette that was accidentally cleared? You can restore all of GP to the latest backup, but you will lose day(s) of work with this method. Recommendation: Manually re-build the palettes by going to the Omni Tools > Omni Menu...
Omni Tools Modules are not listed
I can find the Omni Tools palette but none of the modules are listed, what now? None of the modules have been activated. Please open the Omni Tools install window with the following steps and complete the installation process. Select Help >>...
Once installed, where do I find Omni Tools?
Once installed, where do I find Omni Tools? If you have successfully installed Omni Tools, you will locate its palette from the Cards | Omni Tools choice on the Toolbar.
OTScript.log file
What is the OTScript.log in my GP application folder used for? In an earlier build of Omni Tools, a debugger line of code existed that created the OTScript.log file. This code has been removed in the latest build of the GP Toolbox. Recommendation:...
Preventing access to the Omni Tools Login window
How can we prevent Users in a Citrix or Terminal Services environment from accessing the Omni Tools Login window, but still allow Powerusers access? Security access to the Omni Login window can be set-up from GP Security. You can grant or revoke...
Locked Users table location
Why am I getting prompted to enter a location for the Locked Users table? When using the feature to lock Users out of Dynamics GP after they have made three unsuccessful password attempts by checking the box at the bottom of the Omni Tools - Omni...
Old build number stays the same
When installing the latest build of a product, it won’t update the build number, and the old build number stays the same. Why? We’ve had specific experience with this on an upgrade of Omni Tools v9 build 2 to build 5. When installing build 5 over...