Subject The steps here explain how to create a Pricing Filter in Rockton Pricing Management (RPM) to accomplish an ‘is between’ scenario. More Information When setting up pricing in RPM, you may need to create filters where you have a range of...
Knowledge Base
A remove range operation on table ‘SY_Current_Activity’ error with Clear Stranded Activity Records
Error You receive the following error after you log into Dynamics GP. A remove range operation on table ‘SY_Current_Activity’ failed accessing SQL data. If you click OK, you receive the following. [Microsoft][SQL Server Native Client 11.0][SQL...
How to Use SmartFill to Lookup Intercompany General Ledger Accounts
Subject: The steps shown below describe how to set up a SmartFill Custom SQL Object to allow you to lookup Intercompany General Ledger accounts. Resolution: Create a new SmartFill Object following these steps: Click Microsoft Dynamics GP | Tools |...
How to create a SOD Group ID, Exclusion ID, and review the SOD Reports
Subject: The steps here describe how to create a Segregation of Duties (SOD) Group ID, an Exclusion ID, and how to review the SOD reports. Information: These steps may be used in different scenarios, but the example here is specific to Payables...
Registration verification failed
This article replaces TK00142. Error: When attempting to register Project Cost, you receive the following error on the PC Registration Details window. Registration verification failed Cause: This is a known issue with some versions of .NET...
The Project Cost dictionary version is incompatible with the system database version or company database version.
This article replaces TK00141. Error: You restored a Live company database to a new test database and received the following error. The Project Cost dictionary version is incompatible with the system database version or company database version....
Cannot retrieve Windows Domain information at this time.
This article replaces TK00139. Error: When attempting to open the PC System Setup window, you receive the following error. Cannot retrieve Windows Domain information at this time. You will not be able to assign a Windows User until the Windows...
Project Cost Web Suite Portal Will Not Display – Logon Window is Blank
This article replaces TK00140. Error: When attempting to open the Web Suite portal window after installing Project Cost, the portal will not display or the logon window is blank. Cause: Domain group NETWORK SERVICE needs added in pcWebSuite...
The Currency/Price Level/U of M combination is not included in the price list for this item.
This article replaces TK00136. Error: When attempting to process SOP transactions, you receive the following error on the Error Report. 144 The Currency/Price Level/U of M combination is not included in the price list for this item. Cause: The...
Unhandled database exception: A get/change operation on table ‘SOP_SETP’ could not find a record.
This article replace TK00138. Error: When attempting to process invoices in Project Cost, you receive the following error. Unhandled database exception: A get/change operation on table 'SOP_SETP' could not find a record. EXCEPTION_CLASS_DB Cause:...