Knowledge Base

Unable to Search on a Calculated Field in SmartFill

Issue: You are using SmartFill and have created a calculated field. You would like to mark the Search checkbox for the calculated field but the box is unavailable. More Information: Calculated Fields are fields that you define to display...

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Account Number does not Populate from SmartFill

Issue When you use SmartFill on the Account Number field, the account number does not populate in the field when you select it. Cause This can occur when the GL Account Index Master (GL00105) table is corrupt. Resolution Recreate the GL00105...

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Display SOP Type to Text in SmartFill

Subject Explains the steps to use field mapping to display the SOP Type as text in SmartFill. Resolution In order to see text instead of the value for SOP Type, you can use Field Mapping on a Calculated Field. Below are the steps to create the...

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The Mentor Window is Open but is not Visible

Issue: The Mentor window is open but it is not visible. Cause: The coordinates to the window are out of the normal range view. Resolution: Reset the coordinates to the window by following these steps: 1. Make a complete restorable backup. 2. Open...

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