Does Mentor work with 3rd party products? Yes, as long as the windows are in GP and are Dexterity-based. After adding a 3rd party product to GP, you will need to rebuild the Mentor Search Tables in order for Mentor to recognize the new tables,...
Knowledge Base
Users are not Prompted to Change Their Password
Issue: Users are not getting prompted to change their password based on the Dynamics GP Toolbox Password Policy options. Cause: Microsoft Password Policy and the Dynamics GP Toolbox Password Policy settings are being used at the same time. This...
Difference between the inactivity timeout and Periodic Check Priority tools
What is the difference between the inactivity timeout tool and Periodic Check Priority tool? The inactivity timeout tool and the Periodic Check priority tool are completely different from one another. Inactivity Timeout monitors activity and...
Display Optimization Options
What Display Optimization Option displays the Security Manager data the quickest? The Display Optimization options are necessary to determine when the caching process should be done for you automatically. Ask Each Time: Whenever you perform an...
An error occurred executing SQL statements GPS Error: 58 SQL error: 58 ODBC Error: 58 Try reviewing the SQL Script for validity.
Error You receive the error 'An error occurred executing SQL statements GPS Error: 58 SQL error: 58 ODBC Error: 58 Try reviewing the SQL Script for validity.' when in the Dynamics GP Toolbox System Settings window. Cause This error is due to a bug....
Manually assign GP Toolbox operations to security tasks and roles
Subject You want to manually assign GP Toolbox operations to security tasks and roles. Information By default, when you install the GP Toolbox, the appropriate windows will get assigned to the DEFAULTUSER task and ADMIN_GP_TOOLBOX_01 task. However,...
Password Policy has not been enabled message
Issue You want to force all users to change their password upon logging into GP, however, you are getting a message 'Password Policy has not been enabled.' Resolution The Dynamics GP Toolbox Password Policy needs to be enabled and the Expiration...
How to resolve Version Pro when some Products are not Installed
Subject: Describes the steps to make a product optional in Version Pro should you need to not install the product on some workstations. This allows Dynamics.set files that are not the same. More Information: You will need to make the product...
How to set up Version Pro to notify the Administrator when there is a product missing or there is a conflict.
Subject: This will provide information on how to set up Version Pro to notify the System Administrator of product issues or conflicts. Resolution: On the Microsoft Dynamics GP menu, go to Tools | Setup | Dynamics GP Toolbox | Version Pro Products....
Can I run a query against the Version Pro tables to do a comparison of our application versions?
Can I run a query against the Version Pro tables to do a comparison of our application versions? Yes. When you install Dynamics GP Toolbox to use Version Pro you will want to install it on the server or a machine you wish to use as your master...