Knowledge Base

Does Mentor work with 3rd party products?

Does Mentor work with 3rd party products? Yes, as long as the windows are in GP and are Dexterity-based. After adding a 3rd party product to GP, you will need to rebuild the Mentor Search Tables in order for Mentor to recognize the new tables,...

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Users are not Prompted to Change Their Password

Issue: Users are not getting prompted to change their password based on the Dynamics GP Toolbox Password Policy options. Cause: Microsoft Password Policy and the Dynamics GP Toolbox Password Policy settings are being used at the same time. This...

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Display Optimization Options

What Display Optimization Option displays the Security Manager data the quickest? The Display Optimization options are necessary to determine when the caching process should be done for you automatically. Ask Each Time:  Whenever you perform an...

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Password Policy has not been enabled message

Issue You want to force all users to change their password upon logging into GP, however, you are getting a message 'Password Policy has not been enabled.' Resolution The Dynamics GP Toolbox Password Policy needs to be enabled and the Expiration...

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