Knowledge Base

Auditor is Tracking Unsaved Changes

Issue: Explains why Auditor is tracking changes even if the change is not saved. Resolution: Form audits will track the changes when you tab off the field being audited rather than when you save the record. These records will appear in the audit...

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Tracking Audits in a Terminal Server Environment

Subject: Explains how Auditor tracks changes in a Terminal Server environment vs. a workstation. More Information: Auditor works the same in a Terminal Server environment as on a regular workstation.  When an audit occurs, it is logged into the...

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Auditor Windows do not Appear in GP Navigation

Issue: The Auditor windows do not appear in the GP navigation menu. Cause: User does not have security to the necessary windows. Resolution: If the user should not have Security to those windows, then no further action is needed. If the user should...

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Removing User Access from Seeing Audits in SmartList

Issue: You need to limit which users are seeing Audits in the Audit Log SmartList. Resolution: SmartList security is managed through Dynamics GP security. To block users from seeing audits in SmartList, you will need to uncheck the checkboxes...

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Auditor is not Tracking Changes

Issue: Auditor is not tracking changes in SmartList. Causes: Cause 1: The registration keys are invalid. (See Resolution 1) Cause 2: Auditor is not installed on each client workstation (including Terminal Server workstation or Citrix workstation)...

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Auditor is not tracking user login activity

Issue: Auditor is not tracking User Login even though an audit has been set up on the User Activity table. Cause: Auditor will not track User logins using a Table Audit. In order to use a Table audit, GP must be running so that Auditor may track....

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Audit Non-GP Users

Subject: Explains how to track users even if they do not have a GP User ID. More Information: In order to track a user without a GP User ID, a SQL Table Audit would need to be created. A GP User would need to create the SQL Table Audit within...

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