Issue The 'Checking for Newer builds' process is taking several minutes to run each time a user logs into Dynamics GP on a Terminal Server. Cause There is likely a service stuck that is affecting the 'Checking for Newer builds' runtime. Resolution...
Subject: Explains how to create a new security task for SmartList. Resolution: Navigate to Microsoft Dynamics GP | Tools | Setup | System | Security Tasks. In the Security Tasks Setup window, open an existing task, or create a new task to find the...
Subject: You are using a 64 bit operating system and 64 bit SQL server and would like to use Rockton Software products. Information: All of our products will work in a 64 bit environment. Our product system requirements are the same as GP system...
Error After entering your registration information, you are receiving the following error message: Key is invalid. Causes Incorrect Site Name (See Resolution 1). Additional Users have been added (See Resolution 1). Upgraded the version of the...
Issue: You would like to do a mass update of the *.cnk file for Rockton Software products using a batch file. Recommendations: You can use this batch file information to do a mass update of workstation *.cnk files. *Please read all of the...
Subject: Explains where to install products purchased from Rockton Software to use with Microsoft Dynamics GP. More Information: Our products are 2-tiered just as GP is a 2-tier application. This means products are installed on the client side, as...
Subject: Installing a Rockton Software product on a Terminal Server. Resolution: The installation steps are the same as found in the Install KB article, however, when you install on a Terminal Server, you must have Administrator rights and you must...
Issue: You use automation to upgrade workstations and servers and would like to upgrade Rockton Software products as well. Resolution: Typical GP product add-ons are installed by simply copying a .cnk file to the GP folder, as are Rockton Software...
*The information here pertains to GP 10 and earlier. Issue: When you log in as a POWERUSER or Administrator, you receive a new build notification letting you know if a new build is available. You would like to suppress or disable the notification....
Issue: You need to install a Rockton Software product but you have multiple Dynamics.set files. Resolution: Rename one of the Dynamics.set files to Dynamics.set. The name Dynamics.set is required in order for the chunk file to be able to update it....
