Knowledge Base

This article replaces TK00100. Error: When logging onto the Time & Expense portal, you receive the following error. Server Error in '/' Application Resolution: Edit the Web.config file. Locate <customErrors mode="On" /> and change the...

Error: When reporting time in the Time & Expense portal, you receive the following error. This date is closed Causes: The Project Cost fiscal reporting period does not exist. The reporting period pay group is closed. The GP fiscal period is...

Subject: Microsoft Windows sometimes blocks certain files that you download or transfer from another computer for security reasons.  For example, the On-line Help file may be blocked and the content not displayed. The steps here describes how to...

Subject: The steps here describe how to remove the User ID from SQL (Database Security Users and Server Security Logins) and inactivate the employee in Project Cost. Resolution: Remove User ID from SQL Database Security Users. Open SQL Server...

Issue: When you click Save on the PC Employee Setup window, you receive the following warning message. Pay Codes have not been assigned to this employee. PC Time & Expense Entry will not function without Pay Code assignments. Resolution:  In...

This article replaces TK00093. Error: When attempting to logon to Time & Expense portal, you receive the following error. No valid Companies found for this user Cause: Project Cost is not registered and has exceeded the grace period. User does...

This articles replaces TK00092. Error: Attempting to log onto Time & Expense portal, you receive the following error. Unexpected Error: default.js - LogOnUserReturn() - LogOn error: Server was unable to process request.--->Invalid column...

Issue: Exchange Rate Import is not loading rates into Dynamics GP. Cause: Password for GP admin "sa" was reset or changed. Resolution: Open Task Scheduler. Select Exchange Rate Import task, right-click and select Properties. Click Change User or...

This article replaces TK00090. Error: When you create an SOP routine in Project Cost, you receive the following error. [Microsoft]SQL Server Native Client 10.0][SQL Server]Cannot find the object "pc90101" because it does not exist or you do not...