Omni Price is setup but it is not working, what now?
Here are some things to check to ensure that Omni Price is setup correctly:
- Make sure that the Omni Price dictionary is installed, Omni Price must be installed on a workstation for it to be able to work on that workstation.
- Go to Omni Price Setup (Tools>>Setup>>Omni Price>>Pricing Setup) and check the “Activate Customer Pricing System” box. Ensure the “Do not log details when Customer Pricing System is used” is unchecked and “Use Customer Pricing even if Special Price is higher” is checked.
- Then use the Price Check window and inquiry windows to test your contracts and filters.