Several buttons in the Group Maintenance window are grayed out

Issue:

The following buttons are grayed out in the Group Maintenance window:

  • Save
  • Delete
  • Actions
  • Add Audit
  • Delete Audit

Cause:

Auditor Security information is missing or damaged.

Resolution:

  1. Log into Microsoft Dynamics GP as sa.
  2. Go to Microsoft Dynamics GP | Tools | Setup | Auditor | Auditor Setup.
  3. Click the Troubleshooting tab.
  4. Click Re-add Security Data.
  5. Click OK.
  6. Have the User log out and log back into Microsoft Dynamics GP.